Tour-Mate Mobile is committed to providing the best level of care to our clients.

For technical emergencies Tour-Mate Mobile clients are provided with a toll free 24/7 access number.

For general information about the Tour-Mate Mobile System, or for support using the User Interface, we maintain a client information hotline. You can reach Tour-Mate Mobile Customer Service and Technical Support by calling 1-800-216-0029 or by e-mailing us at techsupport@tourmatemobile.com.  This service is available to clients between the hours of 9:00AM -5:00PM EST. Calls or e-mails received after hours will be responded to the next business day.